Customer Service

Our products are produced in small quantities to ensure guaranteed quality. If you have any questions or concerns, we would like to hear from you. Please phone "The Nut House",
on 03 315 6104, or email info@thenuthouse.co.nz

Our gluten free products are produced in a registered kitchen, which also produces goods containing gluten.   Procedures are followed to ensure contamination does not occur.

We encourage you to send in recipe ideas, and hope that by sharing them we will all benefit.  These can be sent through to " submit a recipe " through the site, or by email .

Free phone calls to the Nut House
We know sometimes you just need to talk to someone about your needs - you can either email us, OR if you phone us with your landline number, I will call you back at our expense, at the earliest possible time. We are more than happy to talk to our customers. Ph. (03) 315 6104


Payment
The Nut House is able to receive payment via bank deposit, internet banking, credit card, and cheque.

Payments via internet banking or bank deposit can be made to account number 38-9006-0662698-01. Please use your surname or invoice number as a reference.

Delivery

Orders are generally despatched the day after the order is placed.   Delivery is by NZ Post or Fastway Courier depending on the area and availability of the Courier.

Feel free to contact us for free delivery options, especially for those on the main route between Hanmer Springs and Christchurch as we often travel this way and are happy to leave product on the main road.

email;   info@thenuthouse.co.nz for further enquiries.

Fast courier with next day pick up service is $6 extra.